Business Etiquette and Professional Poise

Winning ways to improve your professional etiquette

In this competitive environment, being an outstanding success is not easy. The demands on your time and resources can be insurmountable. In such a challenging environment, it's difficult to put your best professional image forward all the time.

Business etiquette is a set of rules and guidelines that make your professional relationships more harmonious, productive, manageable and meaningful. It's a powerful, practical and profitable skill you can use when it counts to get a job, keep a job, or succeed on the job.

In this highly practical and interactive workshop, you'll learn strategic tools and techniques that will help you to perform at your peak, distinguish yourself from the rest, and make a positive impact, both in work or social settings. You will discover how to be a shining example when it comes to representing your company, meeting clients from all over the world or improving your chances of promotion.

This comprehensive workshop not only focuses on the right way to behave in a range of business scenarios, but it will also give you the vital tips and techniques to improve your confidence, attract more positive recognition and make your working life much more rewarding.

Click here to read the course outline.

Click here to read an article by Tina Altieri on the essentials of business etiquette in this current economic climate as published in the Straits Times in October 2008. (PDF, 1.7 MB)

Click here to read an article by Tina Altieri on Being a Business Idol as published in the Straits Times in February 2009. (PDF, 3.4 MB)

Engaging Executives

The aim of Engaging Executives is to help you perform solid, captivating presentations each time. Vital strategies for better communication will assist you to manage, control and guide your audience on a journey.

Here's a sample of what you'll learn from this highly interactive, inspiring and informative workshop.

• A simple and surefire way to prepare a successful presentation.
• The 5 communication keys that command an audience's attention every time.
• Revealing the best "performer" in you.
• Deal with presentation nervousness and anxiety.
• Develop a commanding voice and presence.
• Powerhouse skills for outstanding impromptu presentations and effective Q & A.

Managers Voice

Managers get things done through people and therefore, they need to be able to communicate effectively, efficiently and ethically. This one day programme equips participants with a myriad of tools and techniques that managers use to communicate. It identifies the frequent and critical communication contexts that managers encounter daily and proposes strategies and the know-how to enhance their communication in these situations.

See the impact Managers Voice program can have on you or your executive team. This action-packed one day program covers everything from building better teams through powerhouse communications to effective meetings and successful email etiquette for managers.

Email us to find out how Managers Voice can produce great results in your team.