Business Etiquette and Professional Poise
Good to Great... Brilliant Business Etiquette.
How to Make Your Professional Image Shine.
With Tina Altieri
Business communications specialist and coach
In this competitive market, being an outstanding corporate success is not easy. The demands on your time and resources can be insurmountable. Quite often there's simply not enough time or know how to be able to put your best professional image forward. It's all about understanding the secrets of how to distinguish yourself from the rest.
In this highly practical and interactive workshop, you will learn how to improve your business etiquette and put your best professional face forward every time.
You will learn how to perform at your peak when meeting new business people. This engaging workshop will reveal how to be a shining example when it comes to representing your company, meeting clients from all over the world or improving your chances of promotion.
This comprehensive workshop not only focuses on the right way to communicate and behave in a range of business scenarios but will also give you the vital tips and techniques to improve your confidence, attract more positive recognition and make your working life much more rewarding.
WHO SHOULD ATTEND?
Managers, executives, and any other staff who are require to engage with higher level management from all over the world. Those wishing to enhance their business image, achieve professional business success and make the best impression at all times.
WORKSHOP OBJECTIVES
- Learn the silent communication techniques vital to positive business dealings.
- Test and identify your key strengths in spoken communication and areas of improvement.
- Understand ways to make an impact and how to be heard in business scenarios.
- Discover what it means to project a positive image and creating a presence.
- How to give yourself the winning edge for job and career promotions.
- Identify ways to look your professional best every time.
- Understand the differences in the way men and women do business.
- Resolve the most difficult and uncomfortable workplace problems related to gossip, sex, rumour and office politics.
- Learn how to engage business people from different countries and cultures.
- How to be confident when entertaining and dining clients.
METHODOLOGY
Exciting presentations, role play of mock business meetings that replicate common and relevant scenarios in the workplace. Discussions, group work and a self assessment instrument will assist you to discover your existing knowledge in business etiquette and realise where there needs to be improvement. Skills practice will encourage everyone to participate in a fun, interactive and innovative learning journey.
WORKSHOP HIGHLIGHTS
Benefits of having brilliant business etiquette
- What does it mean to have excellent business etiquette.
- An analysis tool to test your business etiquette.
- The barriers to creating a positive professional image.
- What can we do to break these barriers and identify our strengths
- Top 10 qualities that make a powerful impact in the workplace.
- An engaging role play to reveal what you really know about effective communication.
- Immediate ways to begin displaying your brilliant business etiquette at work.
Identifying the most important initial steps in business
- Making your best possible "first impression" with any business group.
- What it means to create "a presence" in various business scenarios.
- Your behaviour in a social environment vs business meeting.
- 5 signs that you're not maximising your presence.
Are you moving forward professionally?
- Critical success factors for better promotion prospects
- Discover steps of success that sell your skills and experience
- Practical exercises in highlighting your best business assets when applying for a promotion.
Dressed for Success
- View how successful executives dress to win in business and stay at the top.
- How to look your best without breaking the bank.
- The key dress code rules often broken by men and women.
Hot and uncomfortable issues in the workplace
- Realise the issues that can hold you back from being a success in the office.
- How to avoid the hot potatoes of the workplace.
- Steps to be a becoming a" business etiquette traffic cop" when uncomfortable issues arise.
- Learn the top 5 crisis management tips before situations get out of control.
Around the world in etiquette ways
- Identify the differences in etiquette of leading business territories.
- How to best prepare yourself for meeting international clients
- Understanding the basics of business social skills.
- Realise the benefits of being the perfect host and guest when entertaining for business.
- Wining and dining tips and techniques for a smooth business meeting at a restaurant.
- Interactive and entertaining role play to show your new business etiquette skills at a restaurant.
